Unified Communication Platform

Simplicity of Unified Messaging

The Unified Communication Platform™ (UCP) solution offers users unified communication services enabling them to personalize their answering service and manage their messages (e-mails, fax and voice messages) from the same interface, using the right tool at anytime (e-mail, fixed phone, cell phone, Web browser, PDA, etc.).

You can adapt the solution to your needs as UCP is available in SME, Entry, Standard and Enterprise packages, depending on the required level of service and capacities. In fact, the solution can be used to manage 25 to 10,000 users and 4 to 120 accesses simultaneously per server.

The range of services proposed :

• Voice mail
• Integrated and unified messaging, effectively manage voice messages, faxes and e-mails via the same interface
• Presence management, instant messaging and interception of left messages, facilitate collaborative work
• Fax management, effectively manage the transmission and reception of fax messages from a PC and offer unique fax/phone number features
• Interactive Voice Response
• Remote message management via a Web browser, PDA, Pocket PC or WAP access, allow mobile employees permanent access to their messages

Advantages

• Ergonomic tool
• Modular and customizable solution
• Wide range of services
• Optimized message management