The technical department assists our partners and end customers on the whole product range. We provide level 2 and 3 technical support on :
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Next Generation Network (NGN) solutions and associated services (voice mail, prepaid, IVR, etc...)
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PROXIM Unlicensed Wireless Local Loop (WLL)
- SAMSUNG WiMAX 16e and evolution to LTE
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AASTRA MATRA iPBX and applications (call and management centers, etc...)
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Our laboratory is equipped with the complete AASTRA MATRA product range :
as well as various terminals (analog, digital, IP and SIP).
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:: AASTRA MATRA RANGE
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:: NEXT GENERATION NETWORK
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We also have an NGN platform that allows us to replicate telecom infrastructures at a smaller scale :
- THOMSON CIRPACK softswitch
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KEYMILE UMUX & DSLAM access nodes
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SAMSUNG broadband radio access
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STREAMWIDE prepaid platform
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CISCO & HP routers for IP network infrastructure
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We are also involved in the design, deployment and installation of large telecom solutions for carriers.
All these equipment allow us to reproduce and simulate the problems. The invesgation then leads to adaptive technical solutions or patches in case of software bugs.
To contact us, please refer to the technical support procedure.
Certification program